Client Feedback

Real Clients |Real Reviews – Below you can ready dozens of testimonials and client feedback from real clients of ours. We have been voted and rated best in the Rockford Area for decades, and continue to forge strong relationships with the area. You can read some personal stories from about our law firm. We respect our clients, and treat them like we would our family.

READ ABOUT OUR SUCCESSES

SANDRA B. – Your work is just fine to me. I would rate you a 10 out of 10 for satisfaction in handling my case; and a 10 out of 10 for my settlement. You answered all of my questions about my case. I would use you again and recommend you to everyone.

FAYE B. – Your office kept me informed and answered all questions. I can’t think of any negative about my experience. I would recommend you to my family and friends and I would use you again.

JULIE D. – I never felt lost in the “shuffle” with your office. You were very responsive to all inquiries. My frustration was the time it took to come to mediation. I would rate your office a 10 out of 10 with regard to how satisfied I was with the handling of my case; and rate my settlement as 7.5 out of 10.

VICKI D. – I would rate my satisfaction of your handling of my case at an 9 out of 10; and rate my settlement as 10 out of 10. The best thing that happened during my case was when Mary Wood took over handling it. When I had questions, response was prompt.

NEWTON D. – The worst thing about you handling my case was that your office is not next to mine (SMILE). The best thing would be how you kept me informed about the process. The most frustrating thing was just how long the process takes. I would use you again and would recommend you to my family and friends.

DEAN E. – I came to Kim MacCloskey because I knew him from when I worked at Loglis many years ago. The best thing about your office was getting $$$ and getting bill collectors off my butt. (Thank you!) You answered my questions. I would rate my satisfaction of your handling of my case at an 8 out of 10; and rate my settlement as 10 out of 10. I would use MacCloskeyKesler again, but hopefully there will be no need to. Yes, I would refer my family and friends to you.

MICHELLE E. – I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. Everyone kept me well informed. You handled the case in a timely manner. I received money that I did not expect. Yes!- I would use you again and would refer my family and friends to you.

SHIRLEY E. – I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. Your office is very clean and caring. I would use you again and would recommend you to my family and friends.

ELIZABETH F. – Mary Wood was great. I was so happy with her services from start to finish. Mary always kept me informed on the state of the case. She gave quick response to e-mailed questions. I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. I would use you again and would refer my family and friends to you.

JANIE F. – What I liked and appreciated about your office was that everyone – in person and on the phone – was always so polite. There was kind of a family atmosphere. The girls in the office are great, down-to-earth but very professional. I would rate my satisfaction at 10 out of 10; and my settlement at 10 out of 10. The wait was long, but I wasn’t frustrated. I’m just glad it’s over. Not knowing the outcome of something can be a little tiresome. I would use you again and would refer my family and friends to you.

YVONNE F. – Your office was very courteous. I was satisfied with the handling of my case. I would use you again and would recommend you to my family and friends.

JACKIE G. – Your office was great. I felt I was welcomed into a big, caring family. I could call and ask questions whenever I wanted. If I need help again, you bet your office would be the first call I would make. I recommend you to my family and friends. Thank you all very much.

KEITH H. – Phil Kesler always responded to my questions with answers – not always the ones that I wanted to hear, but answers nonetheless. Gail was also very helpful whenever I spoke with her. The best thing was Phil’s honesty and lack of greed; also his desire to push this through to the very end. I would absolutely use you again, especially if Phil Kesler represents me. He’s the man!

MICHELLE H. – I thought you guys handled my case very well. You were all very nice and made me feel comfortable. Just keep on being very nice people. I was very satisfied with the way you handled my case, and if anyone needs law help, I will tell them to go to you.

KRISTIN H. – I was referred to MacCloskeyKelser. My satisfaction with your handling of my case is 10 out of 10. I always got my questions answered in a timely manner. The best thing was your handling of the settlement and me not having to be involved in the process at that point. I rate my satisfaction of my settlement as a 10 out of 10.

SANDRA I. – Attorney MacCloskey provided information and answered questions about the case. He kept me informed about my case via e-mails and phone calls. I give you a 9 out of 10 for the handling of my case. I would use MacCloskeyKesler again and refer my family and friends to you.

JASON J. – I rate the handling of my case as 10 out of 10 and my settlement as 20 out of 10. I cannot think of a “worst thing” about your office. I would use you again and refer my family and friends to you.

RON J. – Although my case seemed to take forever, I was never really frustrated. I received timely responses and you answered all of my questions when they came up. I would rate my satisfaction of your handling my case as 9 out of 10. I would use you again and would refer my family and friends to MacCloskeyKesler.

MIKE K. – I give your office a 10 out of 10 with regard to how satisfied I was with the handling of my case. The communication, sympathy, and everything else about your office was great. As far as settling, we did what we could with the law allowing us to. The most frustrating thing was, unfortunately, the time it takes, which I understand. I would use you again and would refer my family and friends to you.

MONICA K. – The phone meetings saved me a lot of time. Your office girl was friendly and messages were given directly to my attorney. I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. I would use you again and would refer my family and friends to you.

LEROY K. – The best thing about your office was getting someone who knew who I was. I would use you again and refer my family and friends to you.

SLOBODANKA K. – The best thing about your office was how great the staff was and I never waited too long. All the questions were always answered and I was aware of any new information. I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 9 out of 10. I would use MacCloskeyKesler again and would recommend you to my family and friends.

GREG L. – I give your office a 12 out of 10 with regard to how satisfied I was with the handling of my case. I was impressed; everything was handled very, very well. Gail and Phil were the best thing about your office. My frustration was in how long the case took, which had nothing to do with your office or your people. Yes, yes, yes I would use MacCloskeyKesler again and I highly recommend you to my family and friends.

JUDITH L. – The commercial where Mr. MacCloskey tells about what happened to him and his family when he was a small child influenced me to come to him. I am so glad I did. It was all done well. I would use you again and would refer my family and friends to you.

JANET AND JOHN L. – We are very satisfied with how you handled our case (10 out of 10) and with the settlement (10 out of 10). What we were up against, we all did our best. You provided us with all information we asked and we hope we did the same. We all got along very well and your office people were very friendly toward us. Gail was a great help in keeping us informed. We would refer our family and friends to you; and we will use you again as you are still our friend.

DIXIE L. – Kim, Gina and Gretchen: Thank you so much for all of your help. You have all always been so kind and patient. It is greatly appreciated. Thank you for helping me.

JOYCE L. – I was completely satisfied with the handling of my case and with my settlement. Everyone in your office worked together to get my case resolved and kept me posted on everything. I would use you again and tell my family and friends about you.

ANDREW L. – I would definitely use Kim MacCloskey again and tell my friends and family about you. The best thing about your office is the professional and courteous attitude of all your staff. I feel that my questions were answered in a timely and honest manner and explained fully. I would rate the handling of my case as a 10 out of 10. I would rate the settlement in my case as a 10 out of 10.

VINCENT M. – I was very satisfied with the handling of my case. I liked Phil’s straight-forward manner. I would recommend you to my family and friends and I would use you again.

JULIA M. – I would rate the handling of my case as a 10 out of 10. Kim MacCloskey and Phil Kesler are both wonderful people and great lawyers. They were always up-front and honest and I always felt comfortable. If Kim was busy, Phil was always there for me. They are great together. Nothing went bad except my own insurance company giving me a hassle. My parents told me to go to you. I would always recommend you to my friends and family. I would use you again in a heartbeat. Kim is great.

STEVE M. – The worst thing about the handling of my case was going to trial. The most frustrating thing was having to go over the accident again and again. I was kept informed well during the case and I didn’t feel like a customer. I would rate the handling of my case as a 9 out of 10. I would rate the award in my case as a 10 out of 10. I would use MacCloskeyKesler again and I would recommend you to my family and friends.

SIDNEY M. – You and your staff were always available to answer my questions. I think you do a good job. I would use you again and would refer my family and friends to you.

JANICE M. – I am overly satisfied and it’s 100 percent. Lawyer Phillip D. Kesler answered all my questions and he believed in me. Lawyer MacCloskey should have more like him and that’s the truth. I would use you again and again and will tell everyone that asks that you are the ones.

MARTHA N. – I was recommended to you by a friend. Your office was very efficient. I was extremely impressed and very much appreciated everything you did for me!

WILLIAM M. – I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. Everything that I asked was answered correctly, you gave me excellent handling. I would use you again and would refer my family and friends to you.

JANET M. – Your office is very helpful and professional. I have no complaints. For sure I would use you again and would refer my family and friends to you.

JANIS N. – I found you because I watched and listened to the ads on TV. I would use you again and would recommend you to everyone. I am satisfied with everything. Everyone at the office was friendly and helpful to me, and answered all my questions. I really appreciated it when Phil and Gail came to my house; I will never forget them doing that for me. It took a long time to get this case settled, but I was told it was coming along better than most of them.

ROY N. – I sought you out because of the commercial I saw – the one where the people were from your cases in the past. Yes, you all answered my questions very well. Everything about your office was okay. There was not a thing Worst about your office. I do not have any improvement suggestions right now because I think you all did a good job. Yes, I would use you again and would refer my family and friends to you.

ENRIQUE P. – Phillip Kesler is the best thing about your office. He answered my questions and kept me informed. I would rate the handling of my case at 10 out of 10 and my settlement at 10 out of 10. I would use your office again and refer my family and friends to you.

JIM P. – The most frustrating part of my case was waiting for the settlement check to arrive. You answered all questions and communication was excellent. Everything was handled well – I would rate you 10 out of 10 for satisfaction. I would definitely use you again and refer my family and friends to you.

L. P. – In my opinion, you provided great service. The entire handling of my case from the first day is more than I expected. All my questions were answered and all necessary info was provided to me throughout the handling of my case. The personal service for such a small case. Wow!

BILL P. – My satisfaction with the handling of my case is 9/10 out of 10. I would use you again and recommend my family and friends use you. Thank you, Kim, for coming to my home to get things started!

DIANE R. – I give your office a 10 out of 10 with regard to how satisfied I was with the handling of my case. And a 10 out of 10 with regard to my settlement. I would use you again and refer my family and friends to you.

OUN R. – I came to MacCloskeyKesler because I saw your advertising on TV. I would give my satisfaction with your handling of my case a 9 out of 10 rating. I think the answers to my questions and information is very good. You were very welcoming. You just keep doing what you guys do. I would come back and I would tell my family and friends to go to you.

KATHLEEN R. – Your office kept me up-to-date on all facts and also asked my opinion. I would recommend that my family and friends use your services. I would use you again also, but I hope to never again be in need of legal services.

THEODORE R. – Jim Black sent me to you. Kim’s way of explaining was great! I would refer my family and friends to you, and I would use you again.

MARSHA R. – Yes, my questions were answered somewhat most of the time. The best thing about your office was you always answered and picked up. The worst? – um, nothing that I can think of. Just the time of waiting was frustrating. I would use you again and would recommend you to my family and friends.

JACKIE S. – Attorney Mary Wood was wonderful! She answered every question I had, was very informative, and very knowledgeable in her profession – seeing every possible outcome. Attorney Wood is very professional, friendly, put me at ease, and was very much a pleasure to work with. My satisfaction in the overall handling of my case is 10 out of 10. My satisfaction with my settlement is 10 out of 10. My frustration was only with defense and their delays, nothing on your firm’s end. Of course I would use MacCloskey Kesler again for legal services! I would recommend you to my family and friends.

DON AND DOVIE S. – We have already told people to contact your office. All your personnel handled everything with a smile and tried to make us feel we weren’t alone. All of our questions and concerns were handled immediately. It was perfect.

CHRISTINA S. – I heard good things about MacCloskeyKesler. I would rate my satisfaction as 9 out of 10 on how my case was handled. Everyone was friendly and sincere, even giving advice on a different concern. I never felt rushed. As with any company, I would suggest more communication. I would come here again and I would refer my family and friends.

MARGARET S. – Gail was the best thing about your office. All of my questions were answered. The most frustrating thing about my case was time – it took too much time. I would rate my satisfaction of the way my case was handled at a 9 out of 10. I would use you again and recommend you to my family and friends.

JESSICA S. – I would definitely use you again and tell all my family and friends. Kim is by far the most personable, down-to-earth attorney I have ever consulted. All my questions were answered very much to my satisfaction and calls made to your office were returned in a timely manner – which is a great thing!

PAT S. – Your office was polite. I rate my satisfaction at 9 out of 10. I would use you again and would refer my family and friends to you.

RAY S. – I was totally satisfied with the handling of my case. I found your office considerate. I would use you again and recommend you to my family and friends.

RILEY S. – The best thing about your office was the helpful staff. Everyone was helpful and gave us enough information. My frustration was with the way that the other side handled the situation. It was very drawn out for far too long. I would use you again and would refer my family and friends to you.

ROBERT S. – I was 100 percent satisfied with your handling of my case and the settlement I received. I was happy you kept me up-to-date on what was going on. I would use you again and recommend you to my family and friends.

KATHLEE S. – I cannot think of anything frustrating that happened while you handled my case. My satisfaction is 10 out of 10. I would use you again.

CRAIG S. – Kim MacCloskey, Phil Kesler and Gail were the best thing about your office during the handling of my case. I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. Yes – yes – I would use you again and would refer my family and friends to you.

GERALD S. – I came to you because I saw your ad on the bus. Although it felt like it took a long time to settle my case, I received friendly service from your office. I appreciated the office calling me back if they didn’t have the information when I first called. I would recommend you to my family and friends.

MAURICE T. – My friends used your services and sent me to you. All my questions were answered very thoroughly and I was provided with adequate information when concerned. I most definitely would use you again and would recommend my family and friends use you. Keep up the good work that you guys are doing.

SUSIE W. – Everyone in your office was always great about answering questions and getting back to me. I could talk with my lawyer whenever I needed. My satisfaction of your handling my case is a 10 out of 10, and my satisfaction with my settlement is a 10 out of 10. Not only will I use you again, but I will recommend you to all of my family and friends.

SUSIE W. – I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 7 out of 10. The people in your office are always wonderful. I am always treated right. I personally would always prefer to be handled by Kim himself. The most frustrating thing is the wait time. I would (and did) use you again and would recommend you to my family and friends.

CYNTHIA W. – My attorney was very honest and concerned about me. Questions and information were handled satisfactorily. I would come here again and I would refer my family and friends.

BETTY W. – The advertising on TV influenced me to go to MacCloskeyKesler. I would use them again and I would refer them to my family and friends. They were always ready to answer all questions and were always polite.

LENETRA W. – Another lawyer told me about you all, so here I was. Your office had smiling faces, cleanness, niceness, etc. Everything I needed to know was provided with no probs! I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 6 1/2-7 out of 10. I hate the insurance company I was fighting, they are garbage. Yes, yes, yes-no questions asked!!- I would use you again and would recommend you to my family and friends.

GEORGIA W. – Most of the time someone was always available to speak with. If no one was available, calls were returned ASAP. The staff was courteous. All questions were answered appropriately. I would recommend you to my family and friends.

HILLARY Y. – I would rate my satisfaction of your handling my case as 10 out of 10 and rate my settlement as 10 out of 10. I would use you again and would recommend you to my family and friends. The best thing about your office was that we were kept informed and we were told how things worked.

STEPHANIE Y. – I felt very comfortable with your staff. My questions were answered well and in terms even I could understand. I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 10 out of 10. I would use you again and would recommend you to my family and friends.

ANN Z. – The best thing about your office during the handling of my case was my communications with Phil and Kim. I felt they had my best interest in mind all the duration of the case. I cannot think of a “worst” experience. I felt confident with Kim’s and Phil’s advice and handling of my case. Since my case lasted over 3 years, there were times when I felt it dragged . . . but given the whole case, I’m very pleased with case overall. Perhaps you should have scheduled updates so the client doesn’t have to call in – e-mails would be great. The dealing with the insurance company was frustrating because they dragged this out so long, and initially wanted to settle for ZERO. I would rate my satisfaction of your handling my case as 10 out of 10. I would rate my settlement as 8 out of 10. I would for certain use you again and would recommend you to my family and friends.

LISA Z. – The worst thing about your office during the handling of my case was your old office space. (I am glad you moved to Stewart Square.) I would rate my satisfaction as 10 out of 10. The staff was very good about answering all of my questions; they were friendly and very helpful. I would use you again and would refer my family and friends to you.